Refund Policy

Last updated: August 29, 2026

For Users (Customers)

OmniNova is completely free for users searching for services, messaging businesses, and sending enquiries. Because we do not process payments between users and service providers, any refunds for services rendered must be negotiated directly with the service provider.

For Businesses (Advertisers)

Businesses utilizing OmniNova's premium advertising plans are subject to the following refund terms:

• Subscription Cancellations: You may cancel your subscription at any time. Cancellations take effect at the end of the current billing cycle.
• Refund Eligibility: Refunds for unused portions of an active subscription are generally not provided, except where required by law or in the case of platform technical failure preventing ad delivery for an extended period.
• Disputes: If you believe you were incorrectly charged, please contact our billing department within 30 days of the charge.

For billing inquiries, please contact omninova@chsdigitalworld.com.